If you’re a Redmi user and have ever asked yourself, “why does my phone screen turn off during a call redmi?”, you’re not alone. This is a very common question that many users wonder about when they see their screen going black automatically during a call.
So, I decided to dig a little deeper and explain in simple words what causes this and how you can fix it if something goes wrong. Let’s break it down one step at a time!
The Real Reason Why Your Redmi Phone Screen Turns Off During Calls
The most common and official reason why does my phone screen turn off during a call redmi users ask about is the proximity sensor. It’s a small part at the top of your phone screen—usually near the front camera.
Its job is simple:
When you bring your phone close to your ear during a call, this sensor detects it and turns the display off. Why?
- To avoid accidental touches (like your cheek ending the call or muting you by mistake)
- To save battery while you’re on long calls
- To prevent heating caused by display lighting up unnecessarily
So yes, it’s actually a helpful feature and works silently in the background.
But What If It Doesn’t Work Properly?
Sometimes, you might notice weird behavior, like:
- The screen stays black even after the call ends
- The display doesn’t turn on when you remove the phone from your ear
- Or the screen goes black before you even lift the phone
That’s when people really start Googling “why does my phone screen turn off during a call redmi”, because now it’s no longer helpful—it’s annoying!
Here are some common reasons this could happen:
1. Dirty or Blocked Proximity Sensor
This is the number one reason. If the sensor area is covered in dust, or your screen protector is thick or misaligned, the sensor may think it’s always near your face.
Fix:
- Clean the top area of your screen gently with a soft cloth
- If you’re using a screen guard, try removing or repositioning it properly
- Use a high-quality ultra-thin protector designed for Redmi models
2. Wrong Settings Turned On
Sometimes, settings in the Phone app or Dialer app can trigger this behavior. Redmi phones often have the “Turn off screen during calls” option enabled.
Fix:
- Go to Settings → System Apps → Call Settings
- Look for “Proximity sensor” or “Turn off screen during calls”
- Toggle it off to test if it solves the problem
If you prefer to keep it on (for avoiding accidental touches), make sure the sensor isn’t blocked.
3. Software Glitch or System Bug
Updates sometimes break things. If your Redmi phone recently got a system update, and after that this problem started, it could be a MIUI bug.
Fix:
- Restart your phone
- Clear the Phone app cache from Settings → Apps → Manage Apps
- If nothing works, try a factory reset (after backing up your data)
4. Hardware Failure
If none of the above solves it, the proximity sensor might be damaged. Dropping the phone, water damage, or long-term wear and tear can kill the sensor.
Fix:
- Use the hardware test feature (type
*#*#6484#*#*
in dialer) - Run the proximity sensor test
- If it fails, visit a Redmi service center for repair or replacement
Final Advice on Why Does My Phone Screen Turn Off During a Call Redmi
Now that you understand the actual reason why does my phone screen turn off during a call redmi, it’s clear that this feature is meant to help, not irritate. But when it acts weird, it’s usually something small like a screen protector issue or a dirty sensor.
Quick recap:
- It’s caused by the proximity sensor doing its job
- Fixes include cleaning, rechecking settings, or removing protectors
- If problems continue, it might be software or hardware-related
Most of the time, a quick clean or setting change is all it takes. But if your Redmi screen still keeps turning off weirdly during calls, better get it checked at a service center.
Meta Description
Meta Description:
Wondering why does my phone screen turn off during a call Redmi? Learn how the proximity sensor works, common issues, and step-by-step fixes to solve this problem easily.